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Telehealth, telemedicine, and related terms generally refer to the exchange of medical information from one site to another through electronic communication to improve a patient’s health. With the emergence of COVID-19, there is an urgency to expand the use of technology to help people who need routine care, and keep the vulnerable and those with mild symptoms in their homes while maintaining access to the care they need. Limiting community spread of the virus, as well as limiting the exposure to other patients and staff members will slow viral spread.

Please download our COVID-19 Cheat Sheet for more information on the benefits of telehealth, considerations for implementing telehealth, and an FAQ (Frequently Asked Questions) section with common questions related to telehealth for HMSA and Medicare.